Julia Huprich

Julia HuprichJulia HuprichJulia Huprich
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Julia Huprich

Julia HuprichJulia HuprichJulia Huprich

Julia Huprich, Ph.D. has a diverse background in content strategy and learning science, which allows her to use research, data and analytics to drive strategic educational program and product decisions to enable human growth and development. She is passionate about developing and delivering evidence-informed educational products, services and solutions, both to enhance employee performance and to engage clients, ultimately driving product adoption. She has extensive experience in designing, developing, and delivering globally distributed learning platforms and programs, developing her own curation-focused instructional design methodology and consulting with Fortune 500 companies on improving their educational programs using research-backed methods.

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Publications

Competencies for Customer Education Professionals in Software-as-a-Service Organizations: A Multi-Phase Analysis

Dissertation, 2020. The competencies for instructional design and technology professionals have been well-defined by researchers and professional associations, and a multitude of competency models for training professionals exist. However, much of the research focuses on professionals who conduct employee training (Kang & Ritzhaupt, 2015; Kelly, 2016; Moallem, 1995; Ritzhaupt, Martin, & Daniels, 2010; Sugar et al., 2012), and very little research exists on the requirements for customer education professionals, who often conduct or coordinate external or client-facing training. The purpose of this two-phase qualitative study was to generate a systematic understanding of job requirements for customer education professionals and to provide a foundation for the development of core competencies related to customer education. A multiphase research approach was used to develop the competencies which involved a content analysis of Software-as-a-Service (SaaS) customer education job announcements and a Delphi method for expert feedback. As a result, potential core competencies across three position levels were identified. This should be viewed as the first step in a larger effort to standardize the customer education profession and provides future research opportunities.


Educators’ perceptions of a maker-based learning experience

Jonathan D. Cohen, Julia Huprich, W. Monty Jones, Shaunna Smith. 2017. International Journal of Information and Learning Technology, Vol. 34 Issue: 5, pp.428-438. This qualitative study utilized participants’ weekly and end-of-semester written reflections to illustrate the participants’ perceptions of a semester-long university course focused on the role of maker principles and technologies in a variety of educational contexts.



Perceived Effectiveness of E-Learning for Technology Instruction in Public Library Staff Development Programs: A Survey Based on the Technology Acceptance Model

Thesis, 2016. The purpose of this research study was to determine the perceived effectiveness of e-learning for staff members in public libraries.



Web Accessibility and Accessibility Instruction

Green, Ravonne A.; Huprich, Julia. Journal of Access Services, v6 n1-2 p116-136 2009. This article examines previous studies about the Web accessibility of SLIS Web sites and university library Web sites supporting SLIS and builds on these studies by providing current data about SLIS opportunities for learning about accessible products and services for individuals with disabilities.



How Accessible Are Public Libraries' Web Sites? A Study of Georgia Public Libraries

Emma Ingle, Ravonne A. Green & Julia Huprich. 2009. Journal of Access Services, 6:1-2, 101-115. This article reports a study of Web site accessibility of public libraries in Georgia. The focus of the report is whether public libraries use accessible guidelines and standards in making their Web sites accessible. 



A Brief Introduction to Performance Management

Library Worklife, 2008. Performance management, unlike traditional annual evaluation, provides employees with feedback throughout the year. The system allows constant re-evaluation of goals, progress and performance. This process requires more interaction between the supervisor and supervisee and encourages the professional development of the employee to meet the organization’s changing needs.



Burnout in Academic Libraries

Huprich, J. 2007. Library Worklife, 4(10). Research has shown that administrators can implement programs to intervene in the burnout process and inspire their employees to reach their full potential and their utmost productivity level. An effective professional development program that focuses on successful orientation, participatory management and continued education can be very effective in preventing burnout.  



Assessing the Library Homepages of COPLAC Institutions for Section 508 Accessibility Errors: Who's Accessible, Who's Not, and How the Online WebXACT Assessment Tool Can Help. 

Huprich, J., & Green, R. 2007. Journal of Access Services, 4(1-2), 59-73. The main aim of the study is to demonstrate the need to check library websites using the free WebXACT tool. This tool offers suggestions for accessibility that should serve to decrease the number of pages that are inaccessible to patrons.

Featured Article

Reaching Higher

This 2016 article focuses on Julia’s development of a new learning management system for the public libraries in Georgia, which saved the state $40,000.

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Projects

Training Librarians in Africa

Training Librarians in Africa

Training Librarians in Africa

Trained library staff at rural schools in South Africa, in conjunction with the Matthew E. Russell Foundation.

Inventing to Learn

Training Librarians in Africa

Training Librarians in Africa

Co-taught LT 3737/7777: Inventing to Learn at Georgia State University. Students in the course gained hands-on experience with advanced manufacturing technologies, including 3D printers, laser cutters, and microcontrollers, and engaged in a series of projects designed to increase both technological knowledge as well as pedagogical knowledge.

Promoting Girls in Tech

Training Librarians in Africa

Promoting Girls in Tech

Founded GEMS: Girls in Engineering, Math, and Science at the Cobb County Public Library System. This program was designed to provide young women with the opportunity to learn about tech resources, STEM careers, and programming concepts. The final GEMS report from the first year's program can be found online.

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